Shipping

Orders will be shipped within 1 business day
DHL Express Shipping requires a signature on delivery.
Standard International Shipping does not require a signature on delivery and may be left unattended. Please ensure that there is a safe location for the parcel to be left if ordering with standard international shipping.
International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient
In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.
Please note, TJ SWIM is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available.
TJ SWIM is not liable for any loss or damage to parcels that have been confirmed as successfully delivered by the postal network. Please ensure there is a safe location for the parcel to be left in the event that no one is home on delivery.
If the package is Returned To Sender, please note that you will be issued a store credit however this credit will not include the initial shipping cost. You will be credited the order subtotal, before shipping.